Name of the project:
"CRM for competitiveness in maintenance services of heating and cooling" project code KK.03.2.1.19.0876
Short description of the project
By implementing this project, applying ICT, ie integrating CRM into its business, the company will contribute to the company's business and optimize business processes and integrate business functions, and at the same time directly increase the competitiveness of its services and strengthen market position and set new business standards.
The project included the following activities:
a) Implementation and integration of a business solution with a new CRM system;
b) Development / development of specific CRM software, including its installation, programming, testing and configuration for project purposes;
c) Educating employees to use the newly implemented systems as part of the project delivery;
d) Project management; e) Promotion and visibility.
Objectives and expected results of the project
The purpose of the project is to implement an innovative service in the field of maintenance of heating and cooling devices through the use of information technology in a way that as a platform includes individual repairers of various manufacturers / brands and unites them in providing their services to customers / households. The goal of the project is to increase the number of employees and increase revenue by 25% thanks to improved competitiveness and efficiency of business processes in the coming years.
The specific objectives of the project are:
a) Managing the company through interaction with current and future customers / users
b) Reduction of errors caused by human factor
c) Ability to analyze customer data
d) Automated dynamic daily reporting of income / expenses e) Improving sales
f) More efficient use of time
g) Tracking potential customers
h) Graphically more advanced presentation of reports
Total project value and amount co-financed by the EU (in HRK)
• The total value of the project is 423,600.00 HRK
• The total value of the project (eligible costs) is 332,600.00 HRK
• The EU share in project financing is HRK 215,857.40
Project implementation period 03.02.2020. - 03.11.2020.
Contact for more information
Links • www.strukturnifondovi.hr • https://strukturnifondovi.hr/eu-fondovi/esi-fondovi-2014-2020/op-konkurentnost-i-kohezija/
The project was co-financed by the European Union from the European Regional Development Fund.
NAME OF THE PROJECT:
BRIEF DESCRIPTION OF THE PROJECT AND OBJECTIVES:
18.10.2018. - 18.10.2019.
Project funded by the EU (European Union)
FUND - European Structural and Investment Fund
OPERATIONAL PROGRAM - Competitiveness and Cohesion 2014-2020
GELD DATA ltd. for Information Technology
Selska cesta 90A
VAT reg no: HR27972234767
Inscribed at the Commercial Court in Zagreb,
Telephone: +385 1 500 1019
Erste&Steiermärkische Bank d.d.
Jadranski trg 3A, 51000 Rijeka, Croatia
Info phone: +385 51 365 591
VAT ID: HR23057039320
GELD DATA d.o.o. is an ICT company focused on developing software solutions and providing IT services. Founded in 1992, it is an association of experienced IT professionals with long years of consulting experience, experience in designing numerous applications and solutions, and providing IT services in the state and private sector.
Our knowledge and experience, professionalism and ethical excellence, and commitment have enabled our clients to provide top service.
Clients trust us because of our extended consumer insight, constant innovations and technological superiority.
Our knowledge and skills are spread out across different disciplines: comunications management, business consulting, development and innovations, media, trend prediction, online strategies, CRM and data mining.
We see a potential and opportunity in every business demanding situation. If you carry on a business activity not comprised by our actual list, we shall gladly take this challenge too.
We are a forward-thinking, ambitious company, open to new approaches and technologies. Our values are based on high work quality, precision, flexibility and cooperation.
Izrada internetske stranice sufinancirana je sredstvima Europske unije iz Europskog fonda za regionalni razvoj.
Izrada CRM za konkurentnost na uslugama održavanja uređaja za grijanje i hlađenje